Today, a box I shipped to a trader got damaged on the truck (FedEx). It went out in the morning on the truck for delivery, but was not delivered due to "damaged package." According to the tracker, they are "handling per shipper's instructions." What the hell does this mean? I don't recall giving any instructions on how to handle my shipment in the event that it became damaged. Do I reach out and contact FedEx to instruct them on what to do with the box? Will it just be returned to me in its "damaged" condition? Before anyone asks, I've already talked to the intended recipient. The good news is that these are all bottles that are easily replaced, but I'm baffled as to how they became damaged on the truck--I used a styro wine-shipper and lined the entire thing in an industrial garbage bag; they must have really done a number on the box. Thanks all for your help.