Found a bug in my Three Floyds beer. Now what?

Discussion in 'Great Lakes' started by Fargrow, May 23, 2013.

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  1. Fargrow

    Fargrow Initiate (0) Feb 7, 2013 Michigan

    Last week, I poured a beer and watched as an insect flowed out. Left a message for the brewers and got no reply. Finally called HR and they just said they'd let the brewers know. Didn't apologize, take my name, number, nothing.

    I didn't want to cause an uproar, use blackmail or extortion. I just wanted to let them know that it happened and assumed they would think it's a big deal.

    But now that they've acted so nonchalant I wonder, do I at least deserve a replacement beer? Or is this something that happens once in a while and I should just deal with it and move on?

    What would you do?
     
    #1 Fargrow, May 23, 2013
  2. palmdalethriller

    palmdalethriller Zealot (624) Dec 26, 2007 California

    Me? I'd get over it. It happens in a lot of things. You get bugs in lettuce and things too. Sometimes chicken heads make their way into the McNuggets too.

    Of course, it's gross - and I'd be grossed out. I would also be unlikely to get more of their beer, especially if I was trying out a new brand. I bought a six-pack from a well-respected brewery and the bottles were clearly funked up. There were lots of floaters and it tasted weird (could have been just perception, but let's just say it did NOT look the way an IPA should). That was the last time I bought anything in 12-oz bottles from that brewery, even though it was probably just a freak accident.

    If I were them, I would have cared more. I'd be rushing to make sure that you weren't turned off as a customer. I'd be rushing to make sure that you didn't have to come onto an internet forum and put their name all over the internet. I'd be rushing to make sure that their name didn't become synonymous with bugs in the bottles.
     
    #2 palmdalethriller, May 23, 2013
  3. willth

    willth Initiate (0) Apr 2, 2013 Illinois

    Is it a local place that you could bring the bottle to and talk to someone? If it is not local you are shit outa luck. It wont make an impact on them but dont buy their stuff for a while or untill you feel thst they have at least said sorry or something to make it better.
     
    #3 willth, May 23, 2013
  4. dianimal

    dianimal Savant (1,006) Apr 18, 2012 California

    CPR
     
    #4 dianimal, May 23, 2013
    MC6, fredmugs, palmdalethriller and 1 other person like this.
  5. JohnSnowNW

    JohnSnowNW Initiate (0) Feb 6, 2013 Minnesota

    Drink it.
     
    #5 JohnSnowNW, May 23, 2013
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  6. Eriktheipaman

    Eriktheipaman Pooh-Bah (2,303) Sep 4, 2010 California
    Pooh-Bah

    I would have done exactly as you did. Once they acted like they didn't have time or care to acknowledge my problem I would write them off for good.

    I'm curious to which brewery it is...
     
    #6 Eriktheipaman, May 23, 2013
  7. Leepa_Time

    Leepa_Time Initiate (0) Jan 4, 2013 Maryland

    Chew.

    but really, what kind of bug?
     
    #7 Leepa_Time, May 23, 2013
  8. gatornation

    gatornation Grand High Pooh-Bah (10,388) Apr 18, 2007 Arizona
    Pooh-Bah Trader

    i thought bugs in beer was a good thing (yeast and bacteria)?
     
    #8 gatornation, May 23, 2013
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  9. Fargrow

    Fargrow Initiate (0) Feb 7, 2013 Michigan

    [​IMG]
     
    #9 Fargrow, May 23, 2013
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  10. smokinoak

    smokinoak Initiate (0) Oct 21, 2011 Florida

    Fermented protein
     
    #10 smokinoak, May 23, 2013
    crushedvol likes this.
  11. Fargrow

    Fargrow Initiate (0) Feb 7, 2013 Michigan

    My biologist girlfriend says it's probably a cockroach.
     
    #11 Fargrow, May 23, 2013
    Damian74 likes this.
  12. SaCkErZ9

    SaCkErZ9 Grand Pooh-Bah (3,057) Feb 27, 2005 South Carolina
    Pooh-Bah Trader

    Looks like it was Gumballhead? Thats a shame. If they didnt offer a replacement I wouldnt purchase from them again.
     
    #12 SaCkErZ9, May 23, 2013
  13. Fargrow

    Fargrow Initiate (0) Feb 7, 2013 Michigan

    I don't really need anything. I guess I'm just surprised at the response.
     
    #13 Fargrow, May 23, 2013
  14. Hanzo

    Hanzo Initiate (0) Feb 27, 2012 Virginia

    I was betting on it being a Rogue beer.
     
    #14 Hanzo, May 23, 2013
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  15. beerborn

    beerborn Initiate (0) Jan 22, 2012 Louisiana

    Protein bro?

    But really food regulation in the U.S. allows certain parts per million for stuff like that (bugs, debris, etc...)

    No hand outs for you, move on
     
    #15 beerborn, May 23, 2013
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  16. GuzzLah

    GuzzLah Initiate (0) Mar 2, 2013 Illinois

    Demand glassware!

    [​IMG]
     
    #16 GuzzLah, May 23, 2013
    thedarkestlord, fredmugs, HumanParaquat and 5 others like this.
  17. CasanovaCummins

    CasanovaCummins Initiate (0) Jan 10, 2012 Nevada

    Was it doing the backstroke? of did the Hops do it in?
     
    #17 CasanovaCummins, May 23, 2013
    smutty33 likes this.
  18. JulianB

    JulianB Initiate (0) Feb 1, 2012 South Carolina

    Flies in your beer is so metal.
     
    #18 JulianB, May 23, 2013
    jRocco2021, davey101, dvelcich and 1 other person like this.
  19. DavoleBomb

    DavoleBomb Pooh-Bah (2,277) Mar 29, 2008 Pennsylvania
    Pooh-Bah

    I understand now why you are pissed. That species of bug is best paired with a Belgian pale ale, not an APWA.
     
    #19 DavoleBomb, May 23, 2013
    Duff27, MC6, Skye1024 and 9 others like this.
  20. Gunch43

    Gunch43 Initiate (0) Jan 15, 2010 Pennsylvania

    Drink that son of a bitch and thank the brewer for the extra!
     
    #20 Gunch43, May 23, 2013
    dvelcich and skivtjerry like this.
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