Hall's Grocery Store

raffy313

Texas

4.14/5  rDev +7.3%
vibe: 4 | quality: 4 | service: 4.5 | selection: 4 | $$$

Been to this gas station/beer store only a couple times, as it's a little out of the way to be my go-to beer store. It always seems to carry that ONE beer that no one else in Fort Worth has. Good selection.

I heard about this store through posts on the BA forum that the beer-guy keeps updated. I've called up there several times and gotten some good help from him(ask for Fern, he's a good guy). Unfortunately, it's the times he's not there where the service was very lacking. Other employees there seem to be very uninterested in helping you find a particular beer and at times even rude when you ask a question. I could understand if the store was packed at the time, but the both times I've been, there were not very many customers around.

The prices are on the higher side of what I've seen at other stores closer to where I live. Which maybe why I generally only get that ONE, or two beers I came for. It's not ridiculously overpriced, just enough to pass on.

With it's selection, this store has the potential of being the place to go for things other than what I can't get elsewhere. They just really need to work on customer service.

*Updated 06-09-11: Seems they're doing a better job in the customer service dept. I've gotten less attitude, better help lately. "Service" ranking revised from 2.5 to 3.5.

*Updated 03-08-12: OK, seems there has been a 180 that has occured as far as customer service is concerned, since my initial review. Fern is still the man, but I've noticed others step up and have been very helpful(Jimmy, among others) in finding what I was in search of. Revised: "Vibe" from 3 to 4; "Service" from 3.5 to 4.5.

03-24-2011 18:02:34 | More by raffy313

lightspeedplus1

Texas

4.5/5  rDev +16.6%
quality: 4.5 | service: 4 | selection: 5 | $$

This store has the best beer selection I've found so far in my area. It has beer types that are impossible to find elsewhere. Even Central Market don't have some of the beers found here.
It is just short of a half hour drive for me but worth it when looking for the hard to find or the wilder high octane brews.

You can get gasoline, fire wood, propane, BBQ sandwich, and beer all in one stop. An unlikely place to find a nice selection of brews.
If your in the mid DFW area of Texas and need a selection, check it out.
GH

12-20-2008 17:06:25 | More by lightspeedplus1

FJM034

2.75/5  rDev -28.8%
vibe: 3 | quality: 3.5 | service: 1 | selection: 3.5 | $$$

It only takes one employee to leave a bad taste in your mouth...

My wife purchased 8 bottles of kosher wine for Passover last Thursday. She asked the person who checked her out if she could return the leftover wine. She said no problem (obviously she and my wife missed the big sign on the door that said "All Sales are Final")...

Hall's may be one of the best supplier of wine and spirits in Colleyville, but if they can't take the time to train their employees to answer truthfully then I will simply take my business elsewhere.

Shame on us for not noticing the sign.... Bigger shame on Hall's for not educating us on our obvious oversight...

04-10-2012 03:49:42 | More by FJM034