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$$$ - a bit pricey
[ Store ]
2599 E Henrietta Rd
phone: (585) 334-0034
(Place added by: John on 09-13-2010)
Ratings & Reviews
« first ‹ prev
| Reviews: 16 | Show All Ratings:
quality: 1.5 | service: 1 | selection: 3.5 | $$$
I went to the new store recently and was not impressed or even mildly satisfied. All the employees that were knowledgeable were no longer working there and when so many people leave in a such a short amount of time in brings management techniques into question. I went there looking for homebrew equipment and saw half empty shelves in an area off to the side with no lights on. After I walked around in the dark I grabbed a 6.5 gallon bottling bucket and couldn't even get cashed out properly. The girl standing at the counter tried telling me that it was a 5 gallon bucket that wasn't in the system. After she went to get help that actually delayed the process I was so fed up with everything I eventually said "look, just charge me for anything so I can leave". All in all it was the service that definitely put me off the most. Plus the horrible decor of fake dummies propped up around the store was a complete turnoff as well. Decent selection though, but not enough to keep me going back.
09-21-2010 02:40:35 |
More by hotmanflab666
vibe: 3.5 | quality: 3.25 | service: 2.25 | selection: 3 | $$$$
Good selection but they put off ordering many new brands put out by brew labels they
already get. I go out of state and find a much better selection.
Plus their prices are too high. Anything on sale has usually gone bad.
Also they never make any attempt at customer recognition. I've been going there for years and yet they never even nod hello.
01-13-2013 04:43:23 |
More by zimbo211
vibe: 3.75 | quality: 3.5 | service: 4 | selection: 3.75 | $$
Pretty big store, warehouse-style. Beers are separated in two, International and American. Most of the beer is at room temp but there is a smattering of beers in the cooler near the growler station in the back. The aforementioned growler station has about 5 or 6 taps. Real good service from the knowledgeable staff. Selection was pretty good with lots of each kind. Worth a stop for sure.
11-01-2013 16:31:28 |
More by papat444
vibe: 3.5 | quality: 4 | service: 3 | selection: 4.5 | $$$
Been to this place a few times. Located at the old Wegman's space on E. Henrietta Road
Atmosphere - looks like an old grocery store with aisles of beer instead of food. Aisles are delineated by geography, makes it fairly easy to navigate based on your tastes and preferences
Quality/selection - Selection here is vast, yet there is really nothing here out of the ordinary for the craft beer drinker. Good selection of domestics as well as British/German/Belgian imports. Seems like stock here is rotated very well, with a few exceptions, some out of date beer lingers on the shelves, so just beware of that. Another plus is that the shopper has the ability to buy singles out of 4/6 packs and the singles pricing is for the most part fair.
Service - when I'm at these places, I'm not in dire need of help and the guys who were working there were unobtrusive.
Value - there is a mix here, you can find some decent pricing on some beers and other beers are priced higher than the competition in the area. If you buy enough beer, it all averages out in the end, I guess.
Overall - worth stopping by if you happen to be in the area
10-24-2013 14:42:38 |
More by keithmurray
vibe: 3.5 | quality: 4 | service: 4 | selection: 4.5 | $$$
Been here several times, now it's in an old Wegmans and branching out. Awesome selection, very knowlegable staff, but the downside of this place is always price. They are nicely divided by region, country and style. They also will order specific hard to find stuff and they are very customer-friendly. On one trip I had a personal shopper....They kind of have the market cornered and are not afraid to take advantage of it. Wegmans and other grocery stores are now catching up, maybe that will help to drive down some of their outrageous mark-ups...
01-01-2012 03:23:29 |
More by aranheaney
vibe: 3.75 | quality: 4.25 | service: 4 | selection: 4.25 | $$$
Huge selection. Beers and ciders from all over the world. Prices are reasonable but sometimes a bit high. Any beer can be bought as a single. Employees are pretty knowledgeable. Sometimes has tasting as you walk in. Several beers on tap available for growlers.
03-03-2013 02:06:32 |
More by VaporDome
vibe: 3.5 | quality: 5 | service: 2.5 | selection: 5 | $$
This place is awesome - the best selection I've seen anywhere. I have one gripe:
The prices are often labeled incorrectly, or sometimes not labeled at all.
SEVERAL times now (this store has not been open long mind you) I've had beers ring up higher at the register than they were labeled on the shelf. Sometimes it's ended up working in my favor, as they've discovered the shelf price was the incorrect of the two but still gave me the cheaper price...but even in those times one would have to be as diligent as I am (now) about looking at the receipt, unless one was adding up numbers while picking up brews throughout the store (which I do). In my most recent visit my total was a good 20% higher than it should have been until I went back and pointed it out.
Then there are times when I see a beer that interests me, and there is no price tag. Call me crazy, but if I owned a beer store, when I put a beer on the shelf, I'd put a price tag to go with it. This has cost them at least a few purchases by me.
Kudos to BotW for the new customer appreciation cards - $30 in one trip for just one stamp is a bit ridic but I'll take what I can get. (Spending $150 to get a 15% discount isn't much of a deal, esp when you need to spend at least $30 each time). Makes me feel like they appreciate customers with more money than me (which I'm sure they do, I would too).
Overall this place is awesome, but seems like it could benefit from some beeradvocate management, i.e. someone who REALLY cares about all that great beer they have in there, or at least understands how much we all care about it.
02-21-2011 05:37:55 |
More by josefnewsong
vibe: 4 | quality: 4 | service: 4 | selection: 4.5 | $$$
visited this and the other BOTW with some fellow BA's on a mission to land some bottles we couldnt get in buffalo. our mission was quite a success.
approaching the store by car i was amazed by the size of this place. seems to have been an old wegmans grocery store. walk in and the pretty much the entire store filled with rows of beer. about half the store devoted to micros and half imported/ foreign beer. coolers on one whole wall that seemed to stock nothing but micros. maybe 12 or so taps, if i remember correctly, for growler fills. a big sign showing size and selections of kegs. also had a whole section devoted to homebrewing and winemaking.
very nice overall selection, including the likes of firestone walker, goose island, pretty things, sixpoint, dogfishead, ithaca, uinta, south hampton and tons of nice locals. also a decent selection of nice belgians.
they seemed to have an abundance of 2009 GI- bourbon county which I gladly took advantage of, but absolutly no 2010. i asked the guy cashing me out and he said the distributer made a mistake.
all in all, a worthy stop if your around. about as good as the other BOTW. imo, worth the trip, ill definatly be back.
09-07-2011 05:02:07 |
More by dogfishandi
vibe: 3 | quality: 4.5 | service: 4 | selection: 4.5 | $$$
Living in a small town I'm always looking for beer stores that carry brands I can't get locally. BOTW fits the bill nicely. The place is very spacious with the shelves clearly marked with the regions of the beers. Nice selection of micro and craft breweries. Brands like DFH, Stone, Lagunitas, Ommegang, Great Divide, Great Lakes, Rogue, Troegs, and many more. Unbelievable selection of imports. Individual bottle prices tend to be a bit on the high end but it is a small issue as the convenience of mixing outways the higher single bottle price. My only moderate criticism is that the shelves on occasion are incorrectly labelled with either price or description. Beyond that it is a great store and well worth a stop if you are in the area.
08-22-2011 17:27:57 |
More by coopbrewer
vibe: 3 | quality: 5 | service: 3 | selection: 5 | $$$
Selection - These stores both have an incredible selection of both domestic and imported brews. One can find almost anything they could ever want and more here. By far the best place to find rare brews in and around Rochester. Their keg list is also unreal, if you are looking for quality kegs look no further. I am however quite dissapointed in their homebrew supplies selection. They don't carry a ton of stuff and are often out of different strands of yeast and hops.
Service - I have had mixed results with how Knowledgeable the staff is. I think it depends on who is working on any particular day. I have had better results asking about selection and what beers are like etc. than about homebrewing. I would reccommend doing any advanced homebrewing research online at home. The staff seems to have a basic understanding of homebrewing techniques, however anything beyond basic questions they seem to struggle with.
Price - This is the biggest set back of the establishment. Everything is overpriced, especially if you buy beer by the bottle. Homebrew supplies are also conciderably more than if ordered online. I understand that this is a specialty store with quality beers and the best selection around however I find many of their prices to be unfair.
All in all, awesome place to check out if you're in Rochester. Cheers.
08-19-2011 20:10:40 |
More by thelarplarplarp
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